THE WORK
What the job involves
If you let a property in Greater Manchester with gas appliances, the law requires a safety check on every gas appliance and flue every 12 months, carried out by a Gas Safe registered engineer. Nelson Plumbing & Heating carries out landlord gas safety checks and issues the CP12 (the Landlord Gas Safety Record) across Greater Manchester, for single properties or a whole portfolio. We arrange access around your tenant, keep clear records, and can remind you before the next one falls due.
What's included
A Gas Safe registered engineer, ID card shown
Every gas appliance and flue in the property checked
A tightness test on the gas installation
The CP12 (Landlord Gas Safety Record) document
A clear flag on anything that fails or is borderline
What the law actually requires of landlords
The duties sit with the landlord, not the tenant, and they are not optional.
Every gas appliance and flue in the property must be checked every twelve months by a Gas Safe registered engineer. That includes appliances the landlord provides, and the pipework and flues serving them.
The record must reach the tenant within 28 days of the check, and a copy goes to any new tenant before they move in.
Records are kept for two years.
The duty covers the appliances you supply. A tenant's own cooker is not the landlord's appliance, but the installation pipework and the safety of the property still are.
Enforcement sits with the Health and Safety Executive, and failure carries penalties that can include prosecution. Just as important, insurers routinely ask for a current record after an incident, and not having one causes problems at the point of a claim.
What actually gets checked, and what a CP12 is not
A gas safety check looks at safety. It is not a service, and it does not promise the appliance will keep working.
The engineer checks that appliances are correctly set and burning safely, that the flue is clearing products of combustion properly, that ventilation is adequate for the appliance, and that the installation pipework and safety devices are sound. Anything found unsafe is classified and acted on, which in the worst cases means an appliance being disconnected with the user's permission.
What it does not include is the strip down and clean of a full service. An appliance can pass a safety check and still be running inefficiently and heading for a breakdown. Most landlords are better off having the service done at the same visit, but the two should be quoted honestly rather than blurred together.
Getting access, which is the part that actually goes wrong
The commonest reason a certificate lapses is not cost, it is a tenant who is not in.
The law expects landlords to take reasonable steps and to be able to show they tried. Written notice, repeated attempts and a record of them all matter. Letting a certificate expire while waiting is still a breach, so the paper trail is what protects you.
Practical version: book earlier than you need to, put the request in writing, keep the replies, and offer times that suit the tenant rather than the engineer. Most access problems disappear when the appointment is not at eleven on a Tuesday.
REVIEWS
Rated 9.86 from 483 Checkatrade reviews
Every review below is from a real Nelson Plumbing and Heating customer across Greater Manchester.
CheckatradeCommunication with the company was fantastic. Turrell came round to complete the job for us and was very professional and friendly. Would use again.
CheckatradeI had a great experience from start to finish. Communication was excellent, they always arrived on time, and I am very happy with the quality of the work. A special mention to Ryan, who was professional, friendly, and amazing with my German Shepherd.
CheckatradeGreat service from start to finish. I had inadvertently purchased the wrong replacement part, but the plumber sorted it with the minimum of fuss. He cleared everything away once the job was complete and shared some useful information for future maintenance.
CheckatradeJob completed to a high standard, operatives were prompt, polite and professional.
CheckatradePrompt answer, arranged for a plumber to visit the next morning, plumber arrived on time and carried out the work efficiently and to a great standard.
CheckatradeSuper friendly, quick response, sorting my leaking shower quickly. Thanks.
GoogleI arranged for a plumber from Nelson Plumbing and Heating to replace an isolation valve at a property in Salford. The plumber turned up on time, did a fast and professional job. Price was cheaper than the estimate. Great service and will be my go to plumber for any further work required in the Manchester area.
GoogleThey arrived promptly as arranged and both introduced themselves and interacted very well with our dog. They installed our new boiler very efficiently and professionally, giving honest advice on which services we may require in the future.
GoogleI cannot recommend Turrell highly enough. He was an absolute pleasure to deal with and professional from start to finish. He took his time to explain everything clearly, which immediately put me at ease, something that is a massive deal for me when dealing with the building trade.
GoogleReally happy with the annual boiler service provided by Tom. Turned up on time, got everything done quickly. Friendly, professional and would definitely use again.
GoogleVery happy with Nelson Plumbing. I am always a bit wary when it comes to jobs around the house, but these guys were very professional, prompt on arrival, got the job done nice and tidy and very pleasant. Would recommend, and the price was very reasonable.
GoogleFriendly and helpful service. I was really impressed with Tom who undertook diagnostic testing and then the replacement of parts on my water system in the house. Thank you for the quick turnaround and efficient service.
FAQS
Questions we get asked
Straight answers before you book. If yours is not here, pick up the phone and ask.
Call 0161 515 9977
GUIDES
Worth reading first
Questions we get asked all the time, answered properly.
SERVICE AREA
Where we work
Manchester, Salford, Trafford, Stockport, Sale and the towns around them.
MORE
Other things we do
Plumbing, heating and gas across Greater Manchester, all handled by the same team.
